RequiredATS · scorecards
Direct experience inside a regulated industry. Reduces ramp on policy-and-process onboarding by an estimated 14–21 days based on the org's history.
0.29
LivePersona · current v6
Claims Adjuster
← Back to PersonasDI0.75Below 4/5ths
Drawn from
CRM·2,107recordsHCM·1,411recordsHRIS·524recordsATS·2,811records
Active matches
31
7 above the must-have threshold this morning
Top-quartile cohort
36
of 521 claims adjuster signals lit
90-day ramp accuracy
81%
Heartland model v1.0 · validated on n=47 cohort
Diversity health
Watch
Drift signal lit · proxy audit pending
⚠ Drift signal · 90 day ramp
Accuracy on 90 day ramp: this quarter 60–68%, prior quarter 84–92%.
Specific signals showing weakening correlation: HRIS-derived performance-review record, Cross-manager working-relationship pattern.
Current criteria
Hard skills· 4
Evidence-based must-havesRequiredATS · scorecards
Demonstrated outcome ownership at a comparable scope. Used as a tighter signal than role-title alone; resilient to title inflation.
0.16
PreferredATS · scorecards
Demonstrated cross-manager working relationships at a comparable scope. Lowers risk of manager-variance dependency.
0.11
PreferredATS · scorecards
Timezone overlap with the manager and primary team is sufficient for live interaction in the customer's working hours.
0.13
Outcome bands· 1
Proven correlations against tenure / ramp / quotaPreferredHRIS · tenure + perf
Ramp-time signal in prior roles within the role family's typical 60–90-day band. Highly correlated with 90-day ramp outcome on this org.
0.31
What would change my mind
Add a sourcing alternative for "Ramp-time signal in prior roles within t…"
Accuracy -2.0%Diversity proxy +3.0%Confidence band narrows by 0.05
Drop "Direct experience inside a regulated ind…" from Required to Preferred
Accuracy -4.0%Diversity proxy +5.0%Confidence band narrows by 0.07
Drop "Demonstrated outcome ownership at a comp…" from Required to Preferred
Accuracy -6.0%Diversity proxy +7.0%Confidence band narrows by 0.09
Version history
| Version | Live dates | Hires made | 30d | 90d | 180d | 365d top-perf. | 365d promotion |
|---|---|---|---|---|---|---|---|
| v4 | 2026-01-01 – 2026-02-11 | 4 | 82–90% | 64–72% | 85–93% | 78–86% | 69–77% |
| v5 | 2026-02-11 – 2026-04-01 | 7 | 81–89% | 68–76% | 62–70% | 79–87% | 78–86% |
| v6 | 2026-04-01 – now | 8 | pending | pending | pending | pending | pending |