Retention & Attrition
Reduce regretted attrition with a proportionate, human-owned action before the window closes.
Underwriting
84 people showing a mixed-signal retention pattern
Owner: People business partner
Cost of regretted attrition: $1.5M–$2.7M
Intervention window: about 6 weeks
Click for the decision trace and source records.
Claims
54 people showing a mixed-signal retention pattern
Owner: People business partner
Cost of regretted attrition: $972K–$1.7M
Intervention window: about 6 weeks
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Actuarial
42 people showing a mixed-signal retention pattern
Owner: People business partner
Cost of regretted attrition: $756K–$1.3M
Intervention window: about 6 weeks
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Sales
37 people showing a mixed-signal retention pattern
Owner: People business partner
Cost of regretted attrition: $666K–$1.2M
Intervention window: about 6 weeks
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Customer Support
21 people showing a mixed-signal retention pattern
Owner: People business partner
Cost of regretted attrition: $378K–$672K
Intervention window: about 6 weeks
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Technology
11 people showing a mixed-signal retention pattern
Owner: People business partner
Cost of regretted attrition: $198K–$352K
Intervention window: about 6 weeks
Click for the decision trace and source records.